BIKE WARRANTY

The factory warranty period for your fork/shock is one year (two years for countries in the EU) from the original date of purchase of the bicycle or fork/shock. A copy of the original purchase receipt must accompany any fork/shock being considered for warranty service. Warranty is at the full discretion of FOX Racing Shox and will cover only defective materials and workmanship. Warranty duration and laws may vary from state to state and/or country to country.

Additionally, the seals on your fork are covered 90 days from the date of purchase. After the 90 day period, they are considered wear-and-tear items and will not be covered under warranty.

Parts, components and assemblies subject to normal wear and tear are not covered under this warranty.
FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.

FOX Racing Shox is not responsible for any damages to you or others arising from riding, transporting, or other use of your fork/shock or bicycle. In the event that your fork/shock breaks or malfunctions, FOX Racing Shox shall have no liability beyond the repair or replacement of your fork/shock pursuant to the terms outlined in the warranty policy below.

FLOAT REAR SHOCK WARRANTY PROVISIONS

To maintain high performance, product longevity, and preserve warranty rights, periodic end user maintenance is required.

DHX & DHX AIR WARRANTY PROVISIONS

DHX & DHX Air shocks require a minimum of 75 psi in the Boost Valve (reservoir) to function properly. If the shock is cycled or ridden with less than 75 psi in the Boost Valve, emulsification will occur and warranty service will not be provided by FOX Racing Shox.

SPECIFIC EXCLUSIONS FROM WARRANTY

Parts replaced due to normal wear and tear and/or routine maintenance Parts subject to normal wear and tear and/or routine maintenance Bushings Suspensions fluids

GENERAL EXCLUSIONS FROM WARRANTY

Installation of non-genuine FOX Racing Shox parts and/or accessories
Abnormal strain, neglect, abuse and/or misuse
Accident and/or collision damage
Modification of original parts
Lack of proper maintenance
Shipping damages or loss (purchase of full value shipping insurance is recommended)
Damage to interior or exterior caused by improper cable routing, rocks, crashes or improper installation
Oil changes or service not performed by FOX Racing Shox or an Authorized Service Center
Rear Shock only: Coil bind caused by excessive spring preload (2 turns max), unless otherwise specified.

WARRANTY SUBMITTAL PROCESS

FOX RACING SHOX offers 48-hour turnaround, which may vary.
Obtain an RA (Return Authorization) number and shipping address from FOX Racing Shox at 1.800.FOX.SHOX. Outside the USA, contact the appropriate Authorized Service Center.
Mark the RA number and Return Address clearly on the outside of the package and send to FOX Racing Shox or your Authorized Service Center with shipping charges pre-paid by the sender.
Proof-of-purchase is required for warranty consideration.
Include a description of the problem, bicycle information (manufacturer, year and model), type of FOX product, spring rate and return address with daytime phone number.

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ATV WARRANTY

FOX Racing Shox products are covered by a 1-Year Limited Warranty against defects in materials and/or workmanship. Any modifications to the product will void the warranty. This Warranty will be extended to the original retail consumer of an OEM Customer's FOX Racing Shox equipped vehicle and is valid for one year from the original date of purchase from an OEM Customer's authorized dealer. Warranty is limited to the repair or replacement of the FOX Racing Shox product. FOX Racing Shox reserves the right to make the final decision with regards to all warranty related issues.

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MOTO WARRANTY

The factory warranty period for your FOX motorcycle rear shock or front suspension fork is one year from the original date of purchase of the bicycle or FOX product . A copy of the original purchase receipt must accompany any FOX product being considered for warranty service. Warranty is at the full discretion of FOX Racing Shox and will cover only defective materials or workmanship.

This warranty is void when damage has occurred from the following:

Abuse.
Damage to the exterior finish caused by improper cable routing.
Any attempt to disassemble.
Modifications.
Non-Factory oil changes or improper service.
Shipping damages or loss (chase of full value insurance is recommended).

To maintain high performance and product longevity, periodic maintenance is required. (See the maintenance checklist in your owner's manual for further instructions)

To ensure peak performance, repairs and service (other than air-sleeve service on FLOAT models) to FOX rear shocks must be performed by an authorized FOX Racing Shox service center. 

In the US, call 1-800-FOX-SHOX for a Return Authorization number. For our international customers, please click here to find an authorized FOX RACING SHOX service center near you. FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.

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OFFROAD WARRANTY

The factory warranty period for your FOX OFF-ROAD shock is one year from the original date of purchase of the product. A copy of the original purchase receipt must accompany any FOX product being considered for warranty service. Warranty is at the full discretion of FOX Racing Shox and will cover only defective materials or workmanship.

This warranty is void when damage has occurred from the following:

Abuse.
Damage to the exterior finish caused by corrosive cleaners or chemicals.
Any attempt to improperly disassemble.
Modifications.
Non-Factory oil changes or improper service.
Shipping damages or loss (chase of full value insurance is recommended).

To maintain high performance and product longevity, periodic maintenance is required. (See the maintenance checklist in your owner's manual for further instructions)

In the US, call 1-619-596-9820 for a Return Authorization number. 

FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.

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SNOWMOBILE WARRANTY

FOX Racing Shox products are covered by a 1-Year Limited Warranty against defects in materials and/or workmanship. Any modifications to the product will void the warranty. This Warranty will be extended to the original retail consumer of an OEM Customer's FOX Racing Shox equipped vehicle and is valid for one year from the original date of purchase from an OEM Customer's authorized dealer.  Warranty is limited to the repair or replacement of the FOX Racing Shox product. FOX Racing Shox reserves the right to make the final decision with regards to all warranty related issues.

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